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T11 Merch & Products

Terms and conditions


Terms & Conditions


1. General


By placing an order with our shop, you agree to these Terms & Conditions.


2. Products


We sell T-shirts in various styles and sizes. Colors may appear slightly different due to screen differences.


3. Orders & Payment

  • Orders must be paid in full at checkout.
  • We accept the payment methods listed on our website.
  • If information is incomplete or incorrect, we may contact you before processing the order.


4. Shipping

  • Please allow 1-3 days for us to process your payment.
  • After shipping, delivery usually takes 9-12 business days.
  • We are not responsible for carrier delays.


5. Returns & Refunds

  • Refunds and returns are accepted within 1 week (7 days) of receiving your order.
  • Items must be unused, unworn, and in original condition.
  • Customers are responsible for return shipping unless the item arrived damaged or incorrect.
  • Custom or personalized items may not be eligible for returns.


6. Cancellations


Orders can only be canceled before production begins. Once your order is being made, cancellation may not be possible.


7. Intellectual Property


All designs, artwork, and content are the property of our shop and may not be copied or resold without permission.


8. Limitation of Liability


We are not responsible for:

  • Shipping delays
  • Incorrect addresses provided by the customer
  • Damage occurring after delivery


9. Privacy


Your information is handled according to our Privacy Policy.


10. Changes to Terms


We may update these Terms & Conditions at any time. Changes will be posted on this page.


11. Contact Us


If you have questions about these Terms & Conditions, contact us at:

[[email protected]]